DIGITAL WORKFORCE READINESS

What percentage of your critical workflows are documented well enough that a new hire could follow them without asking a colleague?

50%

For a typical $10,000 operational decision, how many people need to approve or be consulted?

1 person (clear owner) 2-3 people (small group) 4-6 people (committee) 7+ or 'it depends on who's in the office'

If your three most experienced operators retired tomorrow, what happens?

We have documentation and trained backups We'd struggle for a few months but recover Critical knowledge would be lost permanently We're already in that situation

When two teams do the same task, do they follow the same process?

Yes -- standardized and enforced Mostly -- with some variation Each team has its own way Nobody knows what the other teams do

Could an external analyst access the data needed to evaluate your top 5 business processes within one business day?

Yes -- clean, centralized, accessible Partially -- some systems, some spreadsheets, some tribal It would take weeks to collect We don't know where all the data lives

When leadership decides to change a process, how long until the change is actually operating on the ground?

Days to 2 weeks 1-3 months 3-6 months We're still implementing changes from last year

Does your organization currently use any AI tools that take autonomous actions (send emails, modify data, trigger workflows) without human approval on each action?

No -- we don't use AI, or only use it for chat/search Yes -- limited pilot, small scope Yes -- multiple tools with varying levels of autonomy Yes -- and we've already had incidents

AI-READINESS INDEX: -- / 100

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Detailed Metrics

Documentation Score --

Decision Clarity Score --

Institutional Memory Risk

Process Standardization --

Data Readiness --

Change Absorption Rate --

Current AI Risk Level

Before you deploy AI agents, answer one question: Is the building they’re moving into structurally sound?

Digital Workforce Readiness Assessment